Have you ever in the case of an emergency tried to reach out to kuda customer care and every effort to reach out to them was abortive because you don’t have access to any of the kuda customer care number?
This article will provide you with the necessary information about the kuda customer care number
Let’s get started;
Due to its innovative banking practices, Kuda Bank has become a model company for Nigeria’s budding FinTech startups.
The bank bills its customers nothing for internal transfers, branding itself as the “bank for the free.” However, Kuda customers are entitled to 25 free monthly transfers to other banks.
Kuda, formerly known as Kudi Money and founded by Babs Ogundeyi and Musty Mustapha, is a startup online bank with a London headquarters conducting business in Nigeria since 2017. Its name was changed to Kuda Bank in 2019 due to this event.
Kuda Bank is well-known to almost everyone in Nigeria who owns a smartphone. It is a well-known top digital bank in Nigeria among young folks and those who are still innovative.
Kuda is free to use, unlike most conventional banking and even some online banks that impose monthly transaction fees, including SMS or email alerts.
And even though Kuda doesn’t have any physical locations and continues to claim it doesn’t need them.
The electronic bank has decided to step up and set up effective communication channels for its customers. As a result, customers can now call the bank’s customer support centre to meet their urgent needs.
Kuda Bank Information Centre
With the help of the information management guideline, Kuda has emphasized the security of its information assets and contractual services and a method for managing information risks.
Their information program is developed using the framework provided by these guidelines.
To protect all organizational assets and manage information risks, Kuda is committed to putting measures in place through an information security program.
These measures will guard against data breaches and integrity problems and halt allocating its data resources. Kuda is dedicated to enhancing its information security program continuously.
And will abide by all relevant laws, administrative, and professional standards relating to information security in its activities and business operations.
Users of Kuda communication and information systems are responsible for using Kuda communication and information systems responsibly and following this policy.
How do I Complain to Kuda Bank?
Sometimes customers face some issues and would want to know how to tender such complaints to the relevant sections of Kuda Bank. Because of that, they are eager to know Kuda’s phone number.
As one of numerous Kuda contact details, this information is crucial. This number is in high demand since it allows users to contact the Kuda customer service staff for assistance.
According to the Kuda Banking contact website, they assert that although they may be a bank in an app, they don’t wish to abandon their consumers.
They made sure that you could check their app for any information you wanted to know about them.
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You can also chat with the Kuda customer service through that means. However, if you’re experiencing poor internet stability and need help or want to chat, you could check them out at 0700022555832.
Also, Kuda customer care near Ibadan is accessible via the mobile line provided above.
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What are Kuda’s Customer Care Number and WhatsApp Number?
Fraudsters are prominent robbing unwary people of their money. This has frequently happened as most fall for unverified WhatsApp IDs that pretend to be from Kuda.
That’s not right! Kuda has compiled a list of warning signs, eye-openers, and statistics to assist you in telling imitators of the Kuda you love from those with malicious intentions. Please pay special attention to your financial advantage:
Block anyone who contacts you on any of these applications pretending to be from or affiliated with Kuda Bank immediately. Additionally, avoid participating in any online forum or group chat that claims to speak for us, even if the profile image is the Kuda logo.
We shall only make loan offers — also referred to as Kuda Overdrafts — on the Kuda mobile and web apps. In reality, anyone who consistently uses their upgraded Kuda account will receive Kuda Overdrafts automatically. Additionally, Kuda does not demand money (or security) in exchange for any loan you might need.
You are advised to flee for your life if you encounter anyone pretending to be a Kuda Banking Agent and requesting you for collateral. Anywhere on Earth, it’s not acceptable.
Kuda won’t upgrade your account via a link.
You must verify your BVN and add a legitimate ID on the app to obtain an account upgrade. If you need assistance with that, heed this advice. Never click an “account upgrading link,” please. There is nothing like it. Kuda is not a financial institution. These days, nothing branded “Kuda Investments” comes from Kuda. Please read that sentence again. You would be one of the first to know if we ever created an investment product.
No proof can be found in a logo.
A logo is available for download and use by anyone. Regrettably, Kuda Bank does not influence that, but you can decide what to believe. A suitable graphic design shouldn’t be used to take advantage of you.
There is no branch of the Kuda office.
You’ll never have to enter a building to use your Kuda account or to seek assistance with it because we are branchless, which is the whole point of being digital. In contrast to having a branch, Kuda works from our Yaba office (and remotely).
Kuda does not use text messages to convey account information (SMS). According to Kuda, they might utilize SMS messages to send out codes (such as an OTP) or to carry out a public marketing campaign.
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But they don’t currently use them to send you account-related information. This is the law: Account statements are received via email, and credit and debit alerts are sent via push notifications.
Your passcode, sign-in PIN, card PIN, card verification number (CVV), transaction PIN, or the answers to your security questions will never be requested by Kuda. This would never happen. You will need to reset your password if you cannot sign into your account.
You won’t be required to provide the most current password you used. Anyone who requests these details is suspicious and must be blocked online and offline.
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Kuda does not sell POS terminals.
According to Kuda, they do not now sell POS terminals but will promptly inform the public if this changes. Any so-called Kuda selling POS terminals in the meantime is not a family member. So don’t be duped.
Most importantly, if you ever have any doubts, ask questions. Do you have any doubts about anything? Do you feel oddly drawn to an offer you received from a so-called Kuda? Please consult Kuda operatives before taking any other action.
You can message them via their Kuda Banking app, Twitter, or help@kudabank.com.
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Kuda’s Number of Customers
Customers of Kuda can instantly access credit through digital devices, plan smart budgets, and send and receive money for free. These services are frequently seen as superior to conventional financial institutions.
The Kuda app package for Android, iPhone, and the web enables regular Nigerians with web access to manage a savings account, access immediate credit, and save money automatically.
And earn annual interest without paying the high fees associated with traditional banks, like card service charges, account maintenance fees, and excessive transfer fees.
Kuda has accomplished several things in its three years of business in Nigeria.
Over 4.2 million users of the money app for Africans have transacted more than 500 million times for more than 50 billion. Additionally, the financial technology company has earned several esteemed honours.
Including the GAGE Innovative Bank of the Year Award and the Vanguard Fintech Company of the Year Awards, both in 2022.
These successes weren’t the result of pure chance but rather a well-thought-out business strategy that puts customer pleasure at the heart of Kuda’s operations.
For instance, the business decided to switch from a third-party core financial application to its core banking program, Nerve, which was created in-house to fulfil expanding needs.
After going live on August 30, 2020, the specialized core banking application served as the hub for managing transfers, financial records, and relationships with Kuda’s banking partners.
The fintech company’s operations were altered, which also gave the company greater freedom to create internal apps that are more adaptable and provide quality services.
Conclusion
Due to its increasing achievement in Nigeria, Kuda is positioned in the African market. The entire African continent may anticipate Kuda’s intentions to make remittance simpler for Africans living abroad, offer global investments through its app, and give users access to Kuda Business, an all-in-one business manager, and new credit services.
You can expect more articles on Fintech companies in Nigeria. For now, we’re satisfied that this article on ‘Kuda Customer Care’ has explained a number of activities to look out for when transacting with the Fintech company.
